You are entitled to return goods and ask for them to be exchanged or repaired if the goods you purchased:
Have a fault that you could not have known about at the time of purchaseAre not the same as described
You are entitled to a refund if the goods ordered were not delivered.
You are not entitled to a refund if you:
Change your mind or no longer want themRealise you can't afford the goods
Choose the wrong size or style
All claims must be made within 10 days of receiving the order.
