You are entitled to return goods and ask for them to be exchanged or repaired if the goods you purchased:Have a fault that you could not have known about at the time of purchase
Are not the same as described
You are entitled to a refund if the goods ordered were not delivered. Change your mind or no longer want them
You are not entitled to a refund if you:
Realise you can't afford the goods
Choose the wrong size or style
All claims must be made within 10 days of receiving the order.